Getting Started with ChatMaven
Learn what ChatMaven is, how it works, and how you can build AI agents to automate conversations, capture leads, and manage customer interactions across multiple channels.
Welcome to ChatMaven—your platform for building AI agents tailored to your data, without writing code. Whether you want to engage website visitors, automate support, capture leads, or manage conversations across channels, ChatMaven brings it together in one place.
This page introduces the product and points you to the right next steps in the documentation.
About ChatMaven
ChatMaven is a no-code AI agent platform that lets businesses create conversational experiences powered by their own knowledge.
With ChatMaven, you can:
- Create AI agents and ground them in files, URLs, and Q&A
- Automate answers to common customer questions
- Capture and manage leads from conversations
- Connect channels and tools (Web Chat, WhatsApp, Instagram, Slack, and more)
- Hand off conversations to human teammates when needed
Agents can be deployed on your website and messaging platforms so your team manages conversations from one inbox.
Key highlights
No-code AI agents
Create and configure agents from the Dashboard with Create New Agent—name them, set AI behavior, and connect knowledge without writing code.
Knowledge from your data
Feed agents from the Knowledge Base: Files, URLs, and Text/QnA, so answers stay grounded in your content.
Multi-channel conversations
Connect Web Chat, WhatsApp, Instagram, Slack, LINE, and Apps & CRM connectors, then operate day to day from Inbox, Contacts, and Broadcasts.
Live handoff
When automation is not enough, teammates can take over in Inbox / Live Chats with assignment, filters, and AI assist tools.
Integrations & developers
Use Apps & CRM connectors (Make, Zapier, Shopify, Gmail, Calendly, and others) or build with the API, webhooks, and custom integrations.
How the docs are organized
| Section | What it’s for |
|---|---|
| Quick Start | Account setup, first agent, customize, and deploy |
| Build Your Agent | Knowledge Base (files, URLs, Q&A), AI settings, flows, forms, templates |
| Operate Day to Day | Dashboard, inbox, contacts, broadcasts, live chats |
| Connect & Channels | Web Chat, WhatsApp, Instagram, Slack, LINE, apps & CRM |
| Account & Team | Profile, accounts, workspaces, billing, API keys |
| Developers | API reference, webhooks, custom integration |
| FAQ | Short answers to common product questions |
Get started
Open the product dashboard anytime at live.chatmaven.ai.
For common questions, see the FAQ. For a deeper tour of agents and knowledge, continue in Build Your Agent — Overview.